Science users received a download adapter along with their RunScribes, but we have been able to simplify the process. In lieu of using the download adapter, we've enabled a data download option via the web dashboard. Science users will find a download icon in the Run Detail section of their dashboard, where you can export data for further analysis.
If you do not have the download option it could be because the user account is different from email used when the Kickstarter purchase was made. Please send us an email at firstname.lastname@example.org if you don't see the download option, or if you have any questions.